Overview
PartsNow.ai is an AI-powered agentic commerce platform that helps fleet operators, repair shops, and owner-operators quickly identify and order heavy-duty truck and trailer parts. The core feature is "Mike," a free AI consultant that accepts natural language descriptions, photos, or VIN numbers to diagnose issues and recommend the correct part. The platform integrates with a catalogue of over 50,000 new and OEM parts from 93 trusted dealers, with nationwide shipping and free local pickup in Knoxville, TN.
Key Features
- AI Parts Consultant (Mike): Describe symptoms in plain language, upload a photo, or enter a VIN. Mike identifies the part and suggests next steps.
- Multi-Channel Access: Chat on the website, call, or text. English and Spanish lines available 24/7.
- No Account Required: Free to use without sign-up or purchase obligation.
- Integrated Ordering: Mike can pull parts from the PartsNow.ai catalogue for direct ordering.
- US Truck Encyclopedia: Specs and history for Class 3-8 commercial trucks, with Mike available on each page.
Target Audience
- Fleet operators and repair shops needing fast part identification.
- Owner-operators and truck drivers troubleshooting on the road.
- Anyone unfamiliar with part numbers who can describe symptoms or show a photo.
Unique Selling Points
- Zero friction: No account, no payment, no technical jargon required.
- Visual identification: Photo-based part matching for unmarked components.
- 24/7 multilingual support: English and Spanish via chat, call, or text.
Pricing
Mike is completely free. Parts ordering is optional and priced per part from the catalogue.
